Navigating you safely through every crisis

In the dynamic and ever-changing world of maritime and offshore operations, unexpected challenges are a given. From unpredictable weather to shifting geopolitical landscapes and growing cybersecurity risks, the industry is constantly evolving. At Maersk Training, we understand these complexities and are here to help. That’s why we offer our 24/7 Crisis Management Service—always ready to support you through the toughest situations, whenever they arise.

Training & Consultancy Services

Operational Readiness – ECC Operations 24/7

The Maersk Training Emergency Control Centre (ECC) is a dedicated facility offering 24/7 crisis management support, specifically designed for high-stakes industries like oil and gas. Staffed by experienced crisis managers and support personnel, the ECC provides real-time response and coordination during emergencies, ensuring swift action and effective communication. This centre allows companies to access immediate guidance, scenario-based drills, and full operational support, tailored to the specific challenges and protocols of each client. Through the ECC, we helps companies prepare, respond, and recover, minimising impact and maintaining safety standards at all times.

How we can help

Strengthening businesses with forward thinking crisis solutions

Our service goes beyond just reacting to challenges—it’s a proactive solution designed to strengthen your operations. By combining advanced technology with the deep expertise of our seasoned team, we monitor, assess, and respond to potential threats and crises of any scale. With state-of-the-art systems and a global network of specialists, we ensure swift, informed responses, making data-driven decisions tailored to your specific situation.

Investing in resilience through continuous improvement

Our service goes beyond crisis management—it reflects our dedication to continuous improvement and growth. We see every challenge as a learning opportunity, and our post-crisis analysis is designed to uncover valuable insights from each event. With our 24/7 Crisis Management Service, you’re not just securing peace of mind—you’re investing in the safety, efficiency, and long-term resilience of your operations, people, and assets.

Benefits

Reduce downtime

Minimise disruptions and ensure that your operations get back on track swiftly.

Enhance safety

Our proactive approach ensures the safety and well-being of your crew and assets.

Stay compliant

Our service ensures that your operations remain compliant with international maritime regulations.

Build confidence

Equip your team with the knowledge and resources to handle any crisis, boosting their morale and confidence.

Key features

Management and updates

Easily craft, oversee, and revise your emergency and crisis plans.

Communication suite

A vast notification system that integrates emails, SMS, and voice channels, ensuring both internal and external communication.

Incident checklists

Role-specific guidelines for various crisis types to ensure standardisation in response.

Activity log

A detailed chronological log that captures all incident-related actions.

Task handling

Efficient delegation and management of responsibilities during a crisis.

Real-time analysis

Construct up-to-the-minute situational visuals to gain a better understanding of ongoing crises.

Casualty care

Tools dedicated to managing casualties and communicating with their families.

Media interface

A comprehensive system to address media inquiries and send out press releases.

Reporting

Generate customisable reports for post-crisis evaluations and audits.

Modern crisis management needs

In today's digital age, the demand for immediate, accurate, and relevant information has never been higher. Traditional tools like spreadsheets, telephone trees, and flipcharts no longer suffice in this hyper-connected world.

CIM – your crisis software solution

CIM is an all-encompassing Crisis Management software tailored to meet the challenges of modern-day emergencies. With CIM, organisations can not only respond to crises more efficiently but also learn and adapt from every incident.

Frequently asked questions

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Be prepared 24/7 – strengthen your crisis management now

Get in touch with our experienced team today to ensure your operations are always ready for any challenge. Let us help you stay secure with real-time monitoring, expert crisis management, and post-crisis analysis.